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Card + Cloth Returns

Card and Cloth Returns

Please be sure to fill out the return form and include it with your return. All items must be returned to us in the condition they were received in. Items must be returned unworn, unwashed and smoke, deodorant and perfume free with all tags still attached. Returns must be made within 10 days of receiving your items.

The following items are FINAL SALE and cannot be returned:

  • Sale Items
  • Sunnies
  • Jewelry + Accessories + Hats
  • Bodysuits + Bralettes + Intimates
  • Home + Gift + Custom
  • Baby Items (excluding apparel)

Once returned to our storefront, returns will be processed within 5 business days. Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. We do not provide return labels.

FOR PURCHASES MADE OVER INSTAGRAM/PHONE: We’re flexible! You can ship your item back to us, or bring it back to our storefront, whichever is more convenient for you.

DAMAGED ITEMS: If you receive a damaged item/defective item, please email hello@cardandclothshop.com within 3 days of delivery. Please include your name, order number, cell phone & a photo of the damage.

Returns brought to the store or postmarked back to us within 10 days of delivery are eligible for store credit OR exchange only. Sale items are final sale. Store Credit never expires. We get new styles in everyday and hope we can assist you in finding something new if your purchase doesn't work out!

 

WHERE DO I SEND MY RETURN?
Card and Cloth Returns
4300 Rogers Ave. Suite 23
Fort Smith, AR 72903


BUT I HAVE QUESTIONS!
call/text: 479.522.0512
email: hello@cardandclothshop.com


Card and Cloth is not responsible for USPS mail packages that are lost or stolen.

 

HOLIDAY RETURN POLICY (effective 12/1/20)
Clothing purchased between the dates of 12/1-12/24 as a gift may be returned for STORE CREDIT or EXCHANGE only with a gift receipt. The last day to exchange an item is 12/30/20. All other items are FINAL SALE.